Just opened, November 2017 in a small renovated Venitian palazzo, Hotel Heureka offers tasteful, baroque, whimsical and modern Italian design in a peaceful section of Venice. Great service from Andrea, Serena, Alicia and Diana plus 2 others charming persons that I forgot the names. At the IMBA we have high standards and Hotel Heureka

Renovated to the highest standards in 2013, the Gritti Palace offers a quintessential Venetian experience in style. At IMBA, the International Montreal Butler Acdemy we are not easy to please…even if you are demanding excellence in service and have a keen eye for details, the Gritti won’t fail you. An authentic reference in a magic

My first ever butler assignment came November 2001 at Hotel des Indes in The Hague (the Netherlands). I kept a box of matches as a Souvenir of this day. I will always remember it. In 2001 this Historic Hotel sounded very exotic to me with its French name, especially due to the fact that it