To IMBA Conferences page: link -Build your Human Capital, Business etiquette, Social etiquette, Protocol are the way of executive empowerment, the Antidote to toxic behaviour in the workplace and the best way to conquer the trust and respect of your clients and fellow workers. Richard Sagala at IMBA teaches it to individuals, groups and

by Richard Sagala In a few days this week, the career of three prominent power brokers came to a brutal halt in my own province of Québec, Canada. The IMBA Antidote: they should have taken a butler course (or our Etiquette empowerment workshops). Some people pointed to me a few times in the past that our